Ireland’s leading luxury technology business Chupi are seeking to expand their exceptional teams and are recruiting for a Bespoke & Services Team Lead to join our Production team.
Here at Chupi, we make every piece of beautiful jewellery right here in Ireland. Our pieces are selected by our clients to mark some of their most precious moments and our made to measure bespoke service is at the heart delivering that exceptional service that we have become known for. We are looking for an inspiring team lead for our busy team of bespoke service executives.
This role will require collaborating with production, care, sales and logistics teams to ensure the efficient flow of product and information between teams and to ensure our clients’ bespoke orders are made to their specifications and delivered on time.
The right candidate will have exceptional organisational and communication skills, a great understanding of customer service, a love for working as part of a fast-paced team and ideally have some experience working in a customer focused production environment.
Described by the Irish Times as one of Ireland’s most loved brands we have taken diamonds into the 21st century. We are a digital first luxury brand operating a borderless business model whilst making each and every piece of our jewellery in Ireland.
Our business is growing at an exponential rate, with 41 people on the Chupi team we are recruiting for an additional 19 roles across every department of our expanding company and we are only beginning to scratch the surface of our global ambition.
From a market stall to an international business in just a few years, we are a team with exceptional expertise in technology, luxury, jewellery, marketing, brand and above all people. From luxury sales and marketing to sustainable supply chain development, our people are brilliant, ambitious and committed to our purpose. We have built our business on a culture of kindness, care and constant learning, building a community of support and mentorship within our teams, encouraging achievement through a continuous cycle of innovation, improvement and an unceasing aspiration for better.
Come build a brighter tomorrow with us.
We live and breathe technology, our team are digital natives and work across a number of industry standard platforms. Our website www.chupi.com and our store Atrium use Shopify as our eCommerce and POS platform, that attitude has made us one of the best performing Shopify sites in Europe. Alongside Shopify, our customers enjoy a number of custom built solutions built on AWS powering customer insights, product customisation and innovative CX solutions.
We utilise Slack for intra company communication, Xero for finance, Google Drive for collaboration, Dropbox for content management, Zendesk for customer care, DEAR for cloud based inventory and Notion for project management to ensure as a team we have the best tools at our disposal working across multiple sites to grow and scale an international business.
This is a full time salaried position (subject to a probationary period). As an essential part of company operations, this role is exclusively based on site in our studio in Dublin 6. The hours are 9am-5pm, Monday to Friday.
Terms will be discussed with the candidates at the interview stage. You will report directly to the Senior Production Manager.
If you think this sounds like you please write us a cover letter detailing why you think you would be ideal for this role at Chupi and attach it along with your CV and any other relevant documents to: firstname.lastname@example.org
The role is open for applications until February 20th.
We will be conducting interviews with potential candidates with the role to commence in or around March 1st.